Aberdeen PDSA Pet Hospital

Aberdeen PDSA Pet Hospital is part of PDSA and, based on its website information, is set up to provide free and low-cost veterinary care for pets in need. Reviews describe a mix of routine support and more serious treatment: one owner specifically mentions a cat’s eye removal surgery with a good recovery. Recent feedback often highlights vets being patient and reassuring, but there is also a clear complaint about a misdiagnosis leading to a puppy’s death and criticism from one reviewer that reception staff can be rude, contrasting with more positive comments about the clinical team.

Services

• •Free and low-cost veterinary care (as stated in the clinic’s website summary).
• •Surgical care is mentioned in reviews, including a cat having an eye removed and being “looked after so well” during recovery.
• •General vet care is implied through comments about vets being “kind and patient” and staff being “helpful and reassuring,” but specific routine services (vaccinations, neutering, diagnostics, etc.) are not listed in the information provided.
• •Veterinary Nurse Training facility (listed in the structured clinic data).

Reviews

4.6 stars from 397 reviews. Themes below are drawn from the latest written reviews available to us.

• •Reassurance and calm handling during visits: several reviewers describe staff (especially vets) as “helpful,” “reassuring,” “kind,” and “patient.”
• •Clinical care praised in specific cases: one detailed review describes a cat needing an eye removed, with the pet “looked after so well” and “fully recovered.”
• •Front-desk experience is inconsistent: one reviewer (posted twice) says the vets are excellent but describes receptionists as “beyond rude.”
• •A serious negative outcome is reported: one reviewer alleges a misdiagnosis that they believe contributed to a puppy’s death and says the practice “took no responsibility,” which conflicts with other owners’ positive accounts of care.