Ashgrove Veterinary Centre Ltd

Ashgrove Veterinary Centre Ltd presents itself as an independently owned multi-clinic practice in Aberdeen, with a larger clinical team including 12 vets, 14 registered veterinary nurses, and 2 veterinary care assistants. The practice highlights in-house interests in pain management including acupuncture, dermatology, emergency medicine nursing, and nutrition nursing. Recent feedback remains broadly positive for compassionate care, small pet and exotics experience, and friendly staff, alongside some concerns about communication and rising costs.

Services

•General veterinary care for a wide range of pets: The practice says it treats all pets, and reviews mention care for dogs, cats, guinea pigs, and other small pets.
•Pain management and mobility support: Ashgrove highlights support for chronic pain, arthritis, and post-surgical recovery, including acupuncture. Recent feedback includes praise for comfort-focused care for an older dog with arthritis.
•Dermatology: The clinic advertises dermatology care for skin conditions, allergies, and ear infections.
•Dental treatment and case work-ups: Reviews describe guinea pig dental treatment being arranged promptly, along with careful discussion of complex cases, possible further tests, and treatment options.
•Urgent, ongoing, and end-of-life care: Recent feedback includes immediate help with a dog emergency at short notice, as well as compassionate support through longer-term illness and end-of-life decisions.
•Small pet and exotics experience: Reviews continue to highlight confidence in the team’s handling of guinea pigs and other less common patients.

Pricing

No published pricing information is currently available for this clinic.

People

•Kevin is especially praised for guinea pig and small animal care, including dental treatment, diagnosis of more complex cases, and clear discussion of options.
•Nia is mentioned positively for helping admit a guinea pig promptly for dental treatment, while Victoria, Holly, Lesley, and Lindsay are also thanked for small animal care.
•On reception, Kim, Lauren, and Brenda are repeatedly described as friendly, helpful, and organised.
•Earlier feedback also names Catriona Urquhart and Neve positively, alongside the wider team.

Reviews

Ashgrove Veterinary Centre has a 4.7/5 Google rating from 567 reviews.

•Many recent reviewers describe kind, professional care, especially for older pets and during difficult end-of-life periods, with an emphasis on comfort and understanding.
•Small pet and exotics care remains a standout theme, with detailed praise for guinea pig treatment, dental work, and thoughtful handling of more complicated conditions.
•Reception, nursing, and vet teams are often described as friendly and welcoming, and one reviewer highlighted immediate, professional help in an urgent dog emergency.
•A smaller number of reviewers raise concerns about delayed callbacks, conflicting information from reception, rising prices, and one serious complaint about surgical care.

Reviews for Ashgrove Veterinary Centre Ltd

Note: Showing the 10 most recent Google reviews out of 567 we track in total. Recent reviews may not be representative of overall sentiment.

Anna Fedorenko

1 week ago

Ingrid Nicol

2 weeks ago

Ryan Whelan

1 month ago

ac oldmannie

Excellent vet and reception staff

Norbert Smietanski

Perfekt

Bianca Prodan

6 months ago

We switched vets many times before finally settling with Ashgrove. Our malamute was getting old, had arthritis in his back legs, but was still lively, going on walks, and eating well. One of the vets was more interested in taking our money than treating him, another threatened us with calling the SSPCA if we didn't put him down in a week! When we switched to Ashgrove we were scared and desperate. They prepared us for what came 4 months down the line when things got worse, but didn't force anything and did their best to make him as comfortable as possible all the way to the end. We cannot thank them enough for giving us more time with him and for being professional and understanding.

Grzegorz Pastuszak

STAY AWAY! GROSS NEGLIGENCE AND FINANCIAL EXPLOITATION I strongly warn all pet owners against Ashgrove Veterinary Centre. My 10-year-old dog, Foxi, was subjected to TWO general anaesthetics within 5 weeks, and both times the surgeons failed to remove the specific masses we pointed out. Despite paying over £2,600, the primary health issues remain unaddressed. Their own IDEXX histopathology report (Ref: 1011070806) proves their incompetence. Instead of the masses I requested, they removed easy, benign lipomas and tissue containing "intralesional suture material" from their own previous failed surgery. To make matters worse, after two surgical failures, the practice owner had the audacity to suggest a THIRD paid surgery to fix their own mistakes. Risking a senior dog’s life with repeated, unnecessary anaesthesia for financial gain is medically and ethically indefensible.

sarah ad

7 months ago

We had an emergency with our dog and came here from Germany on very short notice. The team helped us immediately and very professionally. Everyone was extremely friendly, competent, and took great care of our dog. We are very grateful for the quick and excellent help. Thank you to the entire team!