
#1 Vet in Aberdeen, Aberdeenshire
Ashgrove Veterinary Centre Ltd, located in Aberdeen, is a well-regarded clinic offering a range of services including emergency veterinary care and serving as a veterinary nurse training facility. The clinic has garnered an impressive 4.8-star rating from 538 reviews, indicating a strong reputation within the community.
The feedback from clients highlights the friendly and professional demeanor of the staff, with specific praise for individuals such as Kim, a receptionist noted for her organizational skills and empathy, and Catriona Urquhart, a vet recognized for her professionalism and compassionate support during difficult times. A recurring theme in reviews is the exceptional care provided by the vets and the welcoming atmosphere created by the receptionists.
However, there are concerns regarding recent price increases, as noted by Clarissa Wright, who expressed disappointment over what she perceives as exploitative pricing. This sentiment, though singular among the sampled reviews, raises a point of consideration for potential clients.
Ashgrove's commitment to its patients is further exemplified by the personal touches they offer, such as sending sympathy cards to bereaved pet owners, as shared by Gniddew Liame. Despite minor logistical issues related to parking, the clinic's overall service quality and attention to client needs remain highly appreciated.
In summary, Ashgrove Veterinary Centre is a trusted and compassionate provider of veterinary services in Aberdeen, distinguished by its skilled staff and comprehensive care, though prospective clients may want to inquire about current pricing structures.
Note: Showing the 5 most recent Google reviews out of 538 we track in total. Recent reviews may not be representative of overall sentiment.
a week ago
Been here for years. Had amazing service from amazing vets here but this 2 stars is cause of the management or whoever has decided to double-triple prices (within the space of a month) which I think is exploitive of the local community who care about their pets and might not have the money to help them anymore. I am making this review to raise awareness, as I hope this exploitation does not trickle into other Veterinary businesses as it does not just put people at risk but animals.
a month ago
Receptionists are always so friendly and welcoming. The nurses and vets are always friendly and you can tell they love the animals they work with. Would highly recommend.
4 months ago
Ashgrove Vet is a great place. The engaged and kind service offers the professional help. Especially, I can recommend Kim, receptionist who is always very helpful and effective with high organizational skills and empathy. Thank you.
5 months ago
I want to thank Catriona Urquhart from the bottom of my heart for all help,support,understanding and treatment for my cats! It was a very difficult time for me and without her support it would be impossible to get through. Catriona is very professional and kind as a person! All staff in Portlethen is amazing too! Thank you so much!
a year ago
Was with Ashgrove Vets from 2021 - 2024; unfortunately, no longer with them due to relocation. We own budgies and Ashgrove Vets were pleasant to work with. We were seen on the same day or within the week. Thankfully, we were able to stay within vicinity, but handy to have the Peterculter branch if needed to be seen asap. We mostly dealt with their vets Kevin or Lindsay for check-ups; they were knowledgeable and had possible treatment plans if needed. Thankfully, we did not need extensive care plans and were able to alleviate any health issues after meeting the vets. Their receptionist Neve was kind and helpful for the times our birds needed to be seen. Their reception staff were professional and were helpful. The only fault was the parking, being near a busy junction meant it is a nightmare and it's really down to luck 😅 Overall, from our interactions and dealings, we are grateful to have been with them. Unfortunately, we lost 2 flock members this year and Ashgrove Vets showed us compassion and were thoughtful in sending out a sympathy card and were gracious in helping us navigate through the aftercare of losing a pet.
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