Ardene House Veterinary Practice

- Owners repeatedly describe friendly, welcoming interactions from reception through to clinical staff (including pets being “spoilt with attention and a treat”). - Support during bereavement/euthanasia is a standout theme, with reviewers describing calm handling and considerate care for both pet and family. - Practical, low-stress environment details are mentioned, including a cat-friendly waiting area with a partition for nervous animals.

Services

•Companion animal veterinary care (branch surgery noted on the website).
•Equine and farm animal care (described on the website, with separate teams per department).
•24/7 care (stated on the website).
•Vaccination appointments (kennel cough booster mentioned in reviews), with a physical check-over during the visit (reported by one owner).
•End-of-life care (multiple reviews describe calm, supportive support during a pet’s passing).
•Advice from veterinary nurses (mentioned in reviews as being available when needed).
•Video Vet (listed on the website navigation).
•Retail items on-site (reviews mention food, treats, washing supplies, grooming products, and tick removers).

People

•Emma (described by an owner as a vet): mentioned for making a dog’s passing “so calm,” and being loving towards the dog and family during that visit.
•Linda and Pauline (staff roles not specified): named by one long-term client who said they, along with “the wonderful vet,” provided exceptional care and dedication during the loss of a spaniel.
•Vet nurses (not named): repeatedly noted for being friendly and for offering advice when needed.
•Reception team (not named): several reviews mention a warm, friendly welcome on arrival.

Reviews

Google rating: 4.7 stars from 94 reviews.

•Owners repeatedly describe friendly, welcoming interactions from reception through to clinical staff (including pets being “spoilt with attention and a treat”).
•Support during bereavement/euthanasia is a standout theme, with reviewers describing calm handling and considerate care for both pet and family.
•Practical, low-stress environment details are mentioned, including a cat-friendly waiting area with a partition for nervous animals.
•Several reviewers mention long-term loyalty (14–30+ years), citing consistently helpful advice and dependable care over time.

Reviews for Ardene House Veterinary Practice

Note: Showing the 5 most recent Google reviews out of 94 we track in total. Recent reviews may not be representative of overall sentiment.

George King

a month ago

Great staff, great place

Andrew McGeorge

Staff ,always friendly

Peter Askew

2 months ago

8 month check up and I am really happy with the way Lottie and I are welcomed into the practice . Very friendly with Lottie being spoilt with attention and a treat . I would fully recommend this practice .

Elizabeth Prise

We have used Ardene House Vets for more than 30 years, and have never had any reason to complain. They are truly outstanding, all staff and that includes reception staff are kind,caring, helpful, understanding, always available for advice.

Sarah Struthers

The Vet nurses are very friendly and will offer advice when needed. The waiting area has a cat friendly area with a partition to provide a little privacy for nervous animals. There is a small but varied selection of food, treats, washing supplies, claiming products and they also have tic removers.

4 months ago

Linda Winstone

3 months ago

I have been attending Ardene Vet for about 14 years . The premises are clean & tidy , spacious and organised . From the receptionist to the vets the service is second to none . I recently lost my beloved spaniel and the care and dedication we were shown was exceptional . Linda , Pauline and the wonderful vet took care of my precious girl to the highest standards . I can’t recommend them highly enough Thank you all

Tracy Franz

a year ago

Emma is the most amazing person with the loveliest manner and such good energy. She made Zac’s passing so calm and was so loving to my boy and the family. Thank you Emma for being the beautiful loving doggie doctor that you are.

Carol

Visited yesterday as my dog Wallace was due Kennel cough booster. Whilst there the vet checked him over physically and gave him a clean bill of health. The vet was reassuring to both my dog and myself during the visit. Also on arrival we got a warm friendly welcome from the receptionists.

Karen Main

2 years ago

I have been using Ardene house for about 15 years now and they have friendly and helpful staff. The vet is great with my dogs and gives me really good advice regarding their health. Would highly recommend.