Ardene House Veterinary Practice

Ardene House Veterinary Practice in Aberdeen is an IVC Evidensia practice offering companion animal care alongside equine and farm animal services. Its website also notes 24/7 care, Video Vet, and branch surgery facilities. Recent customer feedback centres on friendly staff, clear explanations, and especially compassionate support during difficult end-of-life visits.

Services

• •Companion animal care: Routine appointments remain a clear part of the practice’s work, with reviews mentioning vaccination visits, general check-ups, and reassuring handling during consultations.
• •Equine and farm animal services: The practice website lists separate equine and farm teams alongside its companion animal services.
• •24/7 care and remote support: Round-the-clock care is noted on the website, and reviewers also mention being able to get advice from the vet nurses when needed. Video Vet is also listed by the practice.
• •End-of-life care: Owner feedback repeatedly highlights calm, kind support for pets and families during a pet’s passing.
• •Facilities and in-practice extras: Reviews describe clean, tidy, spacious premises, a cat-friendly waiting area with a partition for nervous animals, and a small retail selection including food, treats, washing supplies, grooming items, and tick removers.
• •Branch surgery facilities: These are listed on the practice website.

Pricing

No published pricing information is currently available for this clinic.

People

• •Craig Devine: Named in a recent review as an empathetic heart specialist who explained things clearly and in easy-to-understand language.
• •Emma: Praised by an owner for gentle, supportive care during a dog’s passing.
• •Linda and Pauline: Mentioned by a long-standing client for the care and dedication shown during the loss of a spaniel.
• •Vet nurses: Regularly described as friendly and helpful, including offering advice when needed.
• •Reception team: Frequently praised for being warm, kind, and welcoming.

Reviews

Ardene House Veterinary Practice has a 4.7-star Google rating from 94 reviews.

• •Reviews consistently praise the friendly, welcoming team, from reception through to the vets and nurses.
• •Several owners highlight clear communication and reassurance, including specific praise for Craig Devine’s explanations during a cardiology-related visit.
• •Compassionate end-of-life care stands out strongly, with owners describing thoughtful support from Emma, Linda, Pauline, and the wider team.
• •Long-term loyalty is a notable theme, with reviewers mentioning using the practice for 14 to 30 years, alongside positive comments on the clean, organised premises and low-stress touches such as the cat-friendly waiting area and treats during check-ups.