Aberdeen Vets4Pets Ltd

- Complex and routine care are both referenced: owners mention successful management of a severe urinary blockage (stones) involving surgery, plus dentistry and standard puppy/kitten visits. - Communication and reassurance are recurring positives: several reviews describe staff answering questions, explaining what’s happening, and helping first-time owners feel less anxious. - Extra touches during stressful moments: examples include a condolence card sent after bereavement and a “bravery certificate” after a dental procedure.

Services

Services and capabilities mentioned in the available information include

•Surgery: urethrostomy for urinary blockage caused by stones (also described alongside neutering in the same case).
•Neutering: mentioned for cats (pricing dispute in one review) and as part of a dog’s procedure.
•Dental procedures: one owner describes a dental procedure that “went super smoothly.”
•Behaviour support: owners mention speaking with a behaviourist and getting practical tips for a nervous dog.
•Pet healthcare plan: reception staff helped an owner sign up (no plan details provided).
•Veterinary Nurse Training facility (listed in structured clinic data).

Pricing

Only specific prices mentioned in reviews

•Cat neutering: one owner says they were quoted £109, paid a £20 deposit and £89, then were asked for an additional £67 at the operation appointment; they also say a £59 check-up charge “was not properly explained.” This review frames it as a communication/billing clarity issue, not a dispute about the procedure itself.

People

Named staff members mentioned in the latest reviews include

•Pauline: described as the first point of contact during a life-threatening urinary blockage case; the owner says she explained the situation clearly and was reassuring through surgery and recovery.
•Natasha: mentioned in two different contexts—support after a pet’s death (including sending a condolence card later), and giving tips/advice for managing a nervous dog.
•Mik (Dr. Mik): one reviewer who did work experience calls Mik “passionate” and says they’d trust him with their own dog; a different reviewer reports spending “a lot of money” and later learning from another vet that their dog had an advanced abdominal tumour, leaving them devastated and dissatisfied with the earlier reassurance they received.
•Alexa & Ruby (reception): described as friendly/welcoming; one owner specifically credits Alexa with helping them sign up to the pet healthcare plan.
•Tiffany: mentioned as “lovely” and as someone who talked an owner through what she was doing (context: work experience/observing care).

Reviews

Google rating: 4.3 stars from 312 reviews.

•Complex and routine care are both referenced: owners mention successful management of a severe urinary blockage (stones) involving surgery, plus dentistry and standard puppy/kitten visits.
•Communication and reassurance are recurring positives: several reviews describe staff answering questions, explaining what’s happening, and helping first-time owners feel less anxious.
•Extra touches during stressful moments: examples include a condolence card sent after bereavement and a “bravery certificate” after a dental procedure.
•Conflicting experiences on costs and clinical outcomes: one review describes unexpected additional charges around neutering and a check-up fee that wasn’t clearly explained, while another reports a major diagnostic disagreement after seeking a second opinion (with the pet ultimately euthanised).

Reviews for Aberdeen Vets4Pets Ltd

Note: Showing the 5 most recent Google reviews out of 312 we track in total. Recent reviews may not be representative of overall sentiment.

Lynne Blair

in the last week

Very good both my pets come here and never have a bad experience here

Raluca Alexa

3 weeks ago

I cannot thank the veterinary team enough for saving my dog’s life. My 12-year-old Yorkshire Terrier, Cooki, had a severe urinary blockage caused by stones, and the situation was very serious. Pauline was our first point of contact, and from the very beginning she was incredibly kind, professional, and reassuring. She took the time to explain everything clearly and made sure Cooki was in safe hands. The surgery, which included a urethrostomy and neutering, was handled with great care and expertise. The procedure was successful, and Cooki is now recovering well. Throughout this stressful time, the compassion, patience, and dedication shown by the entire veterinary team gave me confidence and peace of mind. I am extremely grateful for the outstanding care and professionalism we received. I would highly recommend this clinic to anyone looking for exceptional veterinary care for their pet.

Angel Douglas

a month ago

I recently lost a pet and the entire team at Vets4Pets were an amazing support, particularly Natasha who was extremely kind and supportive, including sending me a card through the post a couple of weeks later. I can't thank them enough for their kindness at such a tough time.

Susan Parker

Alexa and Ruby on the reception were very friendly and welcoming. It was our first visit to this vets and we couldn’t have been happier with the service we got from the reception to the vet. Also great value for money as Alexa helped me sign up to the pet health care plan for our kitten Salem.

Paula OOO

2 months ago

I have to leave a negative review. I treated my dog with Dr. Mik, A lot of money was spent on his treatment, and the final diagnosis was laryngeal collapse, common in Yorkshire Terriers. I last saw him at the end of September, when he noticed lung sounds. We were given antibiotics a week later. On October 3rd, at a follow-up visit, the doctor said the dog was cured. He examined him and said he had NO CANCER AND WOULD LIVE FOR A LONG TIME. Last night, the dog started feeling unwell, vomiting, diarrhea, and lethargy. I went to another vet, where after examination, he diagnosed an abdominal tumor. It was inoperable because the condition was so advanced. The dog was euthanized. I am devastated.

Alethea Williams

All of the staff were outstanding! So helpful and willing to answer all questions with smiles on their faces. As a first time puppy owner, they all made this experience comfortable and eased all our worries. Otto enjoyed all the love and attention he got too which is a huge plus! You can tell these people love animals ❤️

Greg Connor

Very disappointing. I was quoted £109 to hav cat neutered. I paid £20 deposit and then £89. He had a 2minute check up. Then I took him for operation appointment and they asked for another £67. They said the check up was £59. This wan not property explained to me. They offered a small discount but I decided I will take him to another vet. Very poor customer service. Very disappointing. I could hav been a good customer . If they had explained what the total bill would b in the first place I would probably hav proceeded . Very disappointing waste of time Now I am.being accused of slandering them. Slander is making a false accusation..I hav merely given an honest review according to the facts . If they wish to sue me for slander I will offcourse defend myself

chloe rae

Did some work experience here and was welcomed by the team and was made to feel very included! Mik and Pauline were absolutely amazing! Very passionate about what they do and 10000% trust them with my own dog! Natasha is amazing with animal behaviour, spoke to her about my nervous dog and she gave me tips and advice on how to help! Tiffany was lovely and spoke me through alot of what she was doing! Would recommend putting your animals here 1000%!

Hayley Boylan

3 months ago

Honestly the best vets I’ve used. They really do care about your animals and treat them as family. I also spoke with the behaviourist there who was able to work with my dogs personal needs. I would recommend using them 100%

Melissa Matos

4 months ago

I've been taking my dog to Vets4Pets Aberdeen since she was a puppy, and I couldn’t be more grateful for the care she’s received over the years. The whole team is so kind, professional, and genuinely dedicated. They always go above and beyond. Most recently, she had a dental procedure done there, and as always, everything went super smoothly. She even got a little bravery certificate afterwards, which was such a cute and thoughtful touch. I just want to say a huge thank you to everyone at Vets4Pets Aberdeen for looking after her so well all these years. It really means the world.