Aberdeen Vets4Pets Ltd

Over the past 5-6 months we had taken our hamster here for his teeth operations due to a dental defect. Dr Pauline was incredible and so kind to our Pomme and us. When the time came that it was too many surgeries for him and we had to make the hardest decision, the staff were really respectful and communicative with us for that process. Sadly, we did then have to take our other hamster here for a lump issue and had a different vet that time. We didn’t have as great of an experience but once we communicated this it was sorted and we have no further issues. My partner and I are really are grateful for the support and kindness we’ve had so far 🤍

My 2 rabbits have been registered here since we got them and they have always been incredibly helpful and supportive. All the staff have been nothing but amazing whenever we are in. I would highly recommend this practice.

Really happy with the care we’ve had at Vets for Pets. They’re always so kind and understanding with my nervous dog and take the time to make her feel comfortable. It really means a lot knowing she’s in such caring hands. Would definitely recommend them!

Fantastic vet practice. The staff are 10/10 — always so helpful, friendly and caring. They’ve been brilliant with my dog, especially organising her special diet and making sure all her needs are taken care of. I’m so happy with the care she receives and would highly recommend this practice!

I regularly take my dog here, it may be a chain franchise but the staff there are all local. I have never had a problem getting an appointment and get regular reminders from the staff regarding medications. One you have to remember is a lot of vets sell themselves as being local vets but if you dig deeper a lot of them have parent companies that are one of the big chains

Avoid! Been a customer for a few years with 4 cats - no complaints about routine care and nice staff. But... Recent dealings in relation to one of the cat's accident made me change my opinion. Misdiagnosis and attempted treatment; when that failed trying to convince me to euthanise the cat, I was afterwards being chased with a bill to pay, much higher that the estimate, with no clear explanation what I'm eventually being charged for. I raised a written concern with request to provide me with an itemised invoice and record of care provided, only to receive response several weeks later with poor excuses, after threatening with authorities. Although my main concerns have eventually been addressed, the practice admitted errors in invoicing and poor handling of suggestions for euthanasia. As a 'good will gesture' I have been offered to pay only the initially agreed amount - inability to honestly own shortcomings and mistakes, masking under a 'goodwill' towards customers is called audacity. Poor, arrogant and self-righteous communication is not a sign of a good business either. Save yourself stress and money, find a local vet, not associated with big corporations, you'll get much better service and much better value - for comparison care plan at Vets4Pets is £16.99 per month, local family owned vet practice offers the same routine care plan for £10. Plus they really do care about pets and their own reputation, so you'll at least get honesty as a minimum.

Over the past 9 years, our guinea pigs have been registered with Aberdeen Vets 4 Pets. Similar to every other pet owner, we have had happy and sad times with our gorgeous piggies. I can honestly say that we have all had first class treatment on each and every visit. All the vets are great. Dr Pauline has a special interest in guinea pigs and always takes her time in examining them when they are unwell. Guinea pigs are very good at hiding illness, but Pauline has a special way of noticing even the most subtle signs of illness. The nursing staff are amazing and have come to the rescue on several occasions when we have needed help. Natasha was so helpful last weekend when we couldn't get our poorly pig to take his medication, Reception team are very kind and helpful too. They do a fabulous job. Vets 4 Pets may not be the cheapest practice out there, but they really do care about the pets they care for, whether big or small.

Very good both my pets come here and never have a bad experience here

I cannot thank the veterinary team enough for saving my dog’s life. My 12-year-old Yorkshire Terrier, Cooki, had a severe urinary blockage caused by stones, and the situation was very serious. Pauline was our first point of contact, and from the very beginning she was incredibly kind, professional, and reassuring. She took the time to explain everything clearly and made sure Cooki was in safe hands. The surgery, which included a urethrostomy and neutering, was handled with great care and expertise. The procedure was successful, and Cooki is now recovering well. Throughout this stressful time, the compassion, patience, and dedication shown by the entire veterinary team gave me confidence and peace of mind. I am extremely grateful for the outstanding care and professionalism we received. I would highly recommend this clinic to anyone looking for exceptional veterinary care for their pet.