Ardene House Veterinary Hospital

Services

• •24/7 care across multiple animal types: The hospital says it provides round-the-clock care for small animals, equine patients, and farm animals.
• •Routine, surgical, and inpatient treatment: Reviews mention dentals, operations, procedures, emergency appointments, and hospital stays, including detailed updates during a horse’s admission.
• •Diagnostics and clinical support: Owners specifically mention a CT scan for a rabbit, along with praise for nursing support around anaesthesia and clinical care.
• •Urgent and end-of-life care: Recent experiences include being seen quickly in urgent situations and a sensitive euthanasia case for an injured hen.
• •Communication and practical support: Owners regularly mention clear explanations before and after treatment, same-day advice call-backs, updates during inpatient care, treatment-cost discussions, and help with insurance claims, including direct insurer payment for larger procedures.

Pricing

No published pricing information is currently available for this clinic.

People

• •Monica: Praised for her calm, caring manner with an anxious dog, helping make visits less stressful.
• •Rosie: Described as outstanding, with one owner saying they felt their pets were safe in her care.
• •Annie (vet): Thanked for overseeing a horse’s hospital stay, with twice-daily updates, phone calls, photos, and clear answers to questions.
• •Austin (farm and equine vet): Praised for handling a hen’s euthanasia with sensitivity and care.
• •Emma (vet): Highlighted for her manner with dogs, clear communication, and same-day advice call-backs.
• •Alison (vet): Mentioned for rabbit care, including a case involving a CT scan.
• •Reception and nursing teams: Frequently praised for being friendly, approachable, efficient, and supportive during appointments, urgent cases, and inpatient care.

Reviews

Google rating: 4.6 stars from 103 reviews. Recent feedback is mostly very positive, with a small number of strongly negative comments.

• •Kind, professional handling is a recurring theme: owners describe vets as calm, caring, and reassuring, including praise for Monica with an anxious dog and for the team’s care of dogs over many years.
• •Reception and nursing staff are often singled out positively: reviews mention a friendly, efficient front desk and strong support from nurses alongside the vets.
• •Communication remains a clear strength: owners mention clear explanations, updates during hospital stays, quick help in emergencies, and open discussion of treatment costs.
• •A minority of reviews are critical about money and empathy: while many owners feel the care is excellent, a couple of recent reviewers were unhappy with the clinic’s approach to cost.