Swan Veterinary Practice – Vets in Aberdeen
Clinic Overview
Swan Veterinary Practice is a general veterinary clinic that is also listed as a Veterinary Nurse Training facility. From the latest reviews, it appears set up for routine vet care as well as difficult end‑of‑life appointments: one owner describes the practice arranging euthanasia support, providing paw prints and a keepsake jar of fur, and organising cremation collection.
Feedback is mixed: alongside long-term clients praising “Mr Swan” and the wider team, other reviewers report serious concerns including a frightening handling experience with a puppy and an alleged misdiagnosis (diabetes suggested when a heart condition was later found elsewhere).
Services
- •Veterinary Nurse Training facility (stated in the clinic data).
- •Euthanasia appointments and bereavement support items mentioned (paw prints, keepsake fur).
- •Cremation arrangements/collection organised by the clinic (as described in a review).
- •X‑ray is specifically mentioned in a review.
- •General consultations/diagnosis are implied across reviews (including work-ups for suspected diabetes/heart issues).
People
- •Mr Swan (vet): multiple reviewers mention him by name, describing him as friendly and knowledgeable. One older review states he has “40 years experience” (this is a reviewer’s claim rather than a verified credential).
- •Nursing team: mentioned for supportive care and kindness during a pet’s treatment and during end‑of‑life visits.
- •Reception team: one review highlights proactive communication—being keen to call with “good news.”
Reviews
4.4 stars from 68 reviews. The latest written reviews include both very positive long-term-client experiences and a few highly critical accounts of handling and clinical judgement.
“Themes below are drawn from the latest written reviews available to us.”
- •End-of-life support is a repeated positive: paw prints, keepsake fur, and cremation collection organised with minimal hassle.
- •Communication and friendliness are praised by some owners (including updates and staff being approachable).
- •Handling/bedside manner concerns: one reviewer alleges their puppy was “manhandled” and became very scared.
- •Clinical concerns raised by others: one owner reports their cat was diagnosed with diabetes at this clinic, but another practice later found a heart condition; they also felt their concerns weren’t listened to.
Special Services
Animals Treated at Swan Veterinary Practice
Animals We Treat
Companion Animals
Opening Hours – Swan Veterinary Practice
Opening Hours
Hours
Reviews for Swan Veterinary Practice
Note: Showing the 5 most recent Google reviews out of 68 we track in total. Recent reviews may not be representative of overall sentiment.
G R
3 months ago
I unfortunately had to put my cat of 15 years down a few weeks ago, my family have used both Swan practises for longer than I can remember and always had a brilliant experience. They were more than kind when we needed it, and even sorted out getting paw prints & a lovely little jar of fur to remember my cat by. They also sorted out the collection for being cremated which was hasslefree. Thankyou all again!
G R
a month ago
I unfortunately had to put my cat of 15 years down a few weeks ago, my family have used both Swan practises for longer than I can remember and always had a brilliant experience. They were more than kind when we needed it, and even sorted out getting paw prints & a lovely little jar of fur to remember my cat by. They also sorted out the collection for being cremated which was hasslefree. Thankyou all again!
Marco Aguilar
6 months ago
Denise Rivett
4 months ago
Mr Swan really is a great vet, knows what he is doing and very friendly. All the staff are professional, friendly and nothing is too much for them. We've been fortunate to have such a great vet on our doorstep in Dyce.
Denise Rivett
7 months ago
Mr Swan really is a great vet, knows what he is doing and very friendly. All the staff are professional, friendly and nothing is too much for them. We've been fortunate to have such a great vet on our doorstep in Dyce.
Nathan
5 months ago
would not recommend this vet at all manhandled my puppy made her scared for her life told us complete rubbish about what was wrong with her not freindly at all would not touch this vets with a barg poll
Nathan
8 months ago
would not recommend this vet at all manhandled my puppy made her scared for her life told us complete rubbish about what was wrong with her not freindly at all would not touch this vets with a barg poll
Lauren Knowles
8 months ago
amy ewan
a year ago
misdiagnosed cat with diabetes, took her elsewhere and found out she had a heart condition. stated that i didn’t believe it was diabetes and my comments were ignored, had an xray where heart should have been picked up on but wasn’t. she was sent home and didn’t make it. This was my cat before going here, and this is my cat after (an urn with her ashes in it)
Scottish John
3 years ago
I can honestly not speak highly enough about the service and care shown towards my girl from the first seconds of contact with the great nurses , I was shown that she was in very safe and super caring hands. Mr Swan- aka- the legend, has 40 years experience, his lovely wife 25 years. So you know if you take your pet here it's going to get the best of care possible. The staff couldn't be more friendly. They even laughed at an old man's stupid jokes. If that's not kindness I don't know what is 😂 One other thing I thought was nice , when I went to pick up my girl , the receptionist said she couldn't wait to call me , with what was good news. I'd recommend this vet to anybody and everybody. You can be safe in the knowledge that your pet will be treated with the absolute best care and the service you get is awesomely, awesome! If I could give 10 stars , I would have. So if your looking at reviews to pick a vet. Look no further as I've had many pets over the years, but I've not had a better vet , than Swan Veterinary 💯
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