
#18 Vet in Aberdeen, Aberdeenshire
Town & Country Veterinary Group, located in Aberdeen, is a well-established clinic offering a range of services, including being a Veterinary Nurse Training facility and providing emergency veterinary services with extended hours. The clinic holds a Google Maps rating of 4.3 stars based on 99 reviews, suggesting a generally positive reputation among its clientele, although it falls slightly short of the 4.5-star benchmark from 100+ reviews considered excellent.
The practice has received mixed feedback from clients. Positive comments highlight the clinic's professionalism and the friendly nature of the staff. One reviewer praised the clinic for saving their bunny during a critical health emergency, emphasizing the team's care and professionalism. Another review applauds the pleasant and helpful nature of the vets, nurses, and receptionists, noting that their pet enjoys visits to the clinic.
However, the clinic has faced criticism, particularly concerning pricing and customer service experiences. One reviewer expressed disappointment with the cost of treatments, suggesting that the clinic exploits the prevalence of pet insurance. Another negative review described an unsatisfactory interaction with a vet, who was perceived as cold and inattentive, prompting the reviewer to seek services elsewhere.
While Town & Country Veterinary Group is generally well-regarded, prospective clients should be aware of these varied experiences. No specific pricing information is available, so it may be beneficial for potential clients to inquire directly with the clinic regarding costs.
Note: Showing the 5 most recent Google reviews out of 99 we track in total. Recent reviews may not be representative of overall sentiment.
a month ago
Had an urgent appointment, because our dog we noticed over weekend was very lethargic, after examination given injection and prescribed antibiotics for infection, back to normal after antibiotics!
3 months ago
Very good experience at Kingswells branch
3 months ago
4 months ago
2 months ago
Nice staff, acceptable treatment, disappointed by the price of things. Feels like they take advantage of the fact that most people have an insurance and fleece the living-life out of them, which ultimately makes everything dearer for everyone. Pet treatment costs a fraction of a fraction in other countries and is every bit as good - I know by experience. I don't expect they'll change, but feel these things need to be called out.
4 months ago
Nice staff, acceptable treatment, disappointed by the price of things. Feels like they take advantage of the fact that most people have an insurance and fleece the living-life out of them, which ultimately makes everything dearer for everyone. Pet treatment costs a fraction of a fraction in other countries and is every bit as good - I know by experience. I don't expect they'll change, but feel these things need to be called out.
3 months ago
My encounter has always been a good one. Staff is always friendly and nurse / vets explain everything
5 months ago
My bunny had seizures and was literally dying and they saved him, thanks so much for your care and professionalism
a year ago
Shocking. So so so horrible. The vet was cold, self important... Zero smiles or warmth. Didn't acknowledge my sick dog once. After nearly 10mins of questions and no examination I just left. Have to find another emergency vet. Was totally empty. Can see why.
2 years ago
This practice is excellent. The vets and nurses are very pleasant and helpful. The receptionist cant do enough for you . Archie just loves going there . Archie is very vocal and they just take it in there stride. Cant praise them enough .
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