Town & Country Veterinary Group – Vets in Aberdeen
Clinic Overview
Town & Country Veterinary Group presents itself as an independent, family-run practice established in 1987. It treats dogs, cats, and small furries, with general small-animal care alongside urgent appointments and emergency arrangements. Recent feedback remains broadly positive about clinical care and staff support, with some recurring concerns around reception manner and the cost of treatment.
Services
- •General veterinary care for dogs, cats, and small furries: routine consultations and everyday treatment form part of the practice’s offering, with reviews mentioning annual vaccinations and care for common health problems.
- •Urgent appointments and acute illness care: recent examples include a dog seen urgently for lethargy and treated with an injection and antibiotics, a cat treated at short notice on a Saturday afternoon, and another dog assessed after its back legs collapsed.
- •Rabbit and small furry care: the practice includes small furries, and one reviewer says their rabbit was treated during seizures and recovered.
- •Preventive care: reviews mention annual vaccination, kennel cough vaccination, and anal gland treatment during a visit.
- •Nurse clinics and health plan: both are listed by the practice.
- •Export certificates: listed by the practice.
- •Emergency care arrangements: emergency information is referenced by the practice, including Millburn being open for emergencies.
- •Veterinary nurse training facility: also listed in the clinic information.
Pricing
A very limited amount of published pricing suggests the clinic may sit below average, but this is based on very few comparable services. Review feedback on cost is mixed: some owners focus on the care received, while others describe prices as disappointing or expensive.
People
Reviews specifically mention Daniel, a vet who was praised for looking after a dog after its back legs collapsed. More broadly, owners often describe the vets, nurses, and wider team as helpful, clear in their explanations, and calm with pets, though there are also some mixed comments about reception manner.
Reviews
Google rating: 4.3 stars from 106 reviews. Recent feedback is mixed but leans positive overall.
- •Many reviewers praise the clinical care, including urgent treatment for a lethargic dog, successful care for a rabbit with seizures, improvement after a last-minute Saturday cat appointment, and a smooth vaccination and anal gland visit.
- •Staff are often described as helpful, understanding, friendly, and good at explaining treatment, with one reviewer singling out Daniel for excellent care.
- •Day-to-day experiences are often positive, including a good report from the Kingswells branch and comments that visits are handled with little fuss.
- •Negative comments mainly centre on customer experience and cost, including complaints about a receptionist’s manner, one poor emergency consultation, and repeated criticism that treatment felt overpriced.
