W K Swan – Vets in Aberdeen
Clinic Overview
- Many recent reviewers describe the team as friendly, welcoming and professional, including long-term clients who say they have been using the practice for years. - Communication is a recurring positive theme: owners mention sensible advice over the phone, being kept informed during urgent care, and staff helping anxious or first-time pet owners feel at ease. - Recent positive examples include prompt assessment of a dog with a cruciate injury, ongoing care for cats with health problems, and compassionate support when a cat was being put to sleep.
Services
- •General veterinary care and advice: Routine appointments, health checks, treatment, and phone advice during opening hours. Recent reviews mention support for new puppy owners, ongoing care for cats with health issues, and treatment for dogs, cats and rabbits.
- •Diagnostics: The practice lists X-rays, scans and an in-house laboratory among its diagnostic facilities. A recent reviewer also described a dog with a cruciate injury being seen promptly and diagnosed quickly.
- •Surgery: The practice states it performs routine, major and minor surgical procedures, with imaging carried out at its main practice site.
- •Clinical areas listed by the practice: Soft tissue surgery, orthopaedic surgery, dermatology, pain management and internal medicine.
- •Out-of-hours and referral arrangements: Emergency and out-of-hours cover is provided by Vets Now, and some cases are referred to specialist vets individually where needed.
Pricing
No published pricing information is currently available for this clinic.
People
- •Bostjan (vet): Named by a long-term client as a key reason for staying with the practice, with praise for courteous communication, trustworthiness and a clear focus on pet welfare.
- •Sandra: Named in a recent review for promptly diagnosing a dog’s cruciate injury.
- •Wider team: Reviewers often describe the staff as friendly, kind and knowledgeable, with praise for sensible phone advice, reassurance for worried owners, and caring support at difficult end-of-life appointments.
Reviews
Google rating: 4.7/5 from 230 reviews.
- •Many recent reviewers describe the team as friendly, welcoming and professional, including long-term clients who say they have been using the practice for years.
- •Communication is a recurring positive theme: owners mention sensible advice over the phone, being kept informed during urgent care, and staff helping anxious or first-time pet owners feel at ease.
- •Recent positive examples include prompt assessment of a dog with a cruciate injury, ongoing care for cats with health problems, and compassionate support when a cat was being put to sleep.
- •A small number of detailed critical reviews raise concerns about alleged weighing or dosing errors, difficulty getting an urgent same-day appointment late in the day, cleanliness in clinical areas, and prescription-related admin charges.

