W K Swan – Vets in Aberdeen
Clinic Overview
W K Swan (Swan Veterinary Practice) is a small independent, RCVS-registered practice established in 1993. It offers routine appointments, diagnostic imaging including X-rays and scans, surgical procedures, and in-house laboratory testing, with out-of-hours care provided through Vets Now at a hospital facility. Recent feedback is often positive about the team’s friendliness, knowledge and sensible phone advice, although a small number of detailed reviews raise serious concerns about clinical accuracy, access in urgent situations and cleanliness.
W K Swan (Swan Veterinary Practice) is a small independent, RCVS-registered practice established in 1993. It offers routine appointments, diagnostic imaging including X-rays and scans, surgical procedures, and in-house laboratory testing, with out-of-hours care provided through Vets Now at a hospital facility. Recent feedback is often positive about the team’s friendliness, knowledge and sensible phone advice, although a small number of detailed reviews raise serious concerns about clinical accuracy, access in urgent situations and cleanliness.
Services
- •General veterinary care and advice: Routine appointments, health checks, treatment, and phone advice during opening hours. Recent reviews mention support for new puppy owners, ongoing care for cats with health issues, and treatment for dogs including a bulldog, cockapoo and Chihuahua.
- •Diagnostics: The practice lists X-rays, scans and an in-house laboratory among its diagnostic facilities.
- •Surgery: The practice states it performs routine, major and minor surgical procedures, with imaging carried out at its main practice site.
- •Clinical areas listed by the practice: Soft tissue surgery, orthopaedic surgery, dermatology, pain management and internal medicine.
- •Out-of-hours and referral arrangements: Emergency and out-of-hours cover is provided by Vets Now, and some cases are referred to specialist vets individually where needed.
Pricing
No published pricing information is currently available for this clinic, though reviews are mixed on costs, with one owner describing charges as very reasonable and another raising concerns about extra prescription-related fees.
People
- •Bostjan (vet): Named by a long-term client as a key reason for staying with the practice, with praise for courteous communication, trustworthiness and a clear focus on pet welfare.
- •Wider team: Recent reviewers often describe the staff as polite, friendly, kind and knowledgeable, though one critical reviewer felt the service worsened after a previous vet left.
Reviews
Google rating: 4.7/5 from 223 reviews.
- •Many recent reviewers describe the team as friendly, welcoming and knowledgeable, with particular praise for helping anxious owners and putting new puppy owners at ease.
- •Communication is a recurring positive theme: owners mention sensible advice over the phone and being kept well informed during urgent care.
- •Positive reviews also mention effective treatment and ongoing support for pets with repeated or more complex health problems.
- •A small number of detailed negative reviews raise serious concerns about alleged weighing or dosing errors, inability to be seen for a late-day emergency, cleanliness in clinical areas, and unexpected prescription-related charges.
