
#6 Vet in Aberdeen, Aberdeenshire
Ashgrove Veterinary Centre Ltd, located in Aberdeen, is highly regarded in the community, boasting an impressive 4.9-star rating from 139 reviews. This suggests a high level of customer satisfaction, supported by a significant number of reviews which adds to the reliability of the data. The clinic is also a veterinary nurse training facility, indicating a commitment to education and high standards of care.
Customer reviews highlight the exceptional service and compassionate care provided by the staff. Many reviewers, such as Amanda Stewart and Donagh Costello, praise the supportive and patient nature of the team, particularly in handling nervous animals and managing insurance paperwork. Claire Anderson's review underscores the clinic's dedication to animal welfare, noting the honesty and transparency of the vets, especially in complex cases where specialist intervention is necessary. This suggests a practice that prioritizes the well-being of its patients over financial gain, a sentiment echoed by several other positive reviews.
However, not all experiences have been positive. Paigey Mallen's review reflects dissatisfaction with the handling of sensitive items, pointing to a lack of care and empathy in a specific situation involving the remains of a pet. This indicates an area where the clinic could improve communication and service.
Overall, Ashgrove Veterinary Centre Ltd is recognized for its skilled, caring, and professional staff, creating a welcoming environment for pets and their owners. The clinic's high rating and volume of positive reviews make it a trusted choice for veterinary care in the Aberdeen area.
Note: Showing the 5 most recent Google reviews out of 139 we track in total. Recent reviews may not be representative of overall sentiment.
3 weeks ago
Brilliant Vets always there when you need them. Very considerate regardless of situation. Always go that extra mile
a month ago
Always a great service here and Ashgrove staff are tentative to your pets needs You can see that they genuinely care for pets who visit
a month ago
2 months ago
Professional & Friendly very helpful & understanding.
3 months ago
8 months ago
cant thank the staff enough they are so lovely and very helpful, they did all the insurance stuff for me and kept me informed with all options this was i first time i have took lola to this vets and i felt like i have been there a long time lola is now recovering well thanks to everyone
11 months ago
After being a loyal customer for 10 years with my rabbit they carelessly posted her Paw prints and fur to me with no tracking and no proof of posting and have shown a complete lack of care and empathy and have not even offered to help me track this down. Such an important package was apparently sent SECOND CLASS WITH NO RETURN ADDRESS. I am so disappointed with the lack of care. AVOID as they clearly only care about your money and once your pet has passed could not care less.
a year ago
I am so pleased to have moved to Ashgrove vets. The vet, receptionist and the nurses were all so helpful and supportive working with my very nervous dog. He was so terrified he wouldn’t even go to the door at first but the staff were patient and kind and helped build his confidence each time we visited. Now he loves going, he thinks it's a great fun place to be and he gets treats. Thanks for your patience Ashgrove, you've made me a much more confident dog owner because I now feel he'll be fine if he ever needs your care.
2 years ago
Honestly , this vets practice has been beyond exceptional . They have been the best possible care givers to our dog during a surgery , and their aftercare has been beyond compare . Vet practices are so over worked , and their jobs are so challenging and emotionally hard . And yet every step of the way during this they have been caring , involved , and frankly patient with a overly obsessed dog mum who worried constantly about his recovery. I could not recommend or thank them enough for their care for Dusty . Their honesty , including their vet Kevin honesty about his capabilities and recommending a specialist at a time when they are being pushed cost wise was a testimony to their desire to do the best for the animals in their care. We are lucky to have them as our vets, and I could not be more grateful for the considerations they have given us as we worried about about our baby . It is worth noting that was a challenging recovery but a standard surgery, and yet as we were so worried about our boy they never made us feel ridiculous, despite the fact they are dealing with life altering animal emergencies every day.if you need a good vet in the Aberdeen area you could not do better
2 years ago
Although not currently registered at this vets, I had an issue with my pooch and phoned for some advice. The receptionist could tell I was worked up and rather worried. She was calm and very informative. Sometimes it just takes someone understanding from your point of view and explaining things in terms you understand. Again, I am not currently registered but we soon will be.
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