Vets Now (Aberdeen) – Vets in Aberdeen
Clinic Overview
Vets Now (Aberdeen) is an out-of-hours emergency clinic in Aberdeen, part of the Vets Now network within IVC Evidensia. It focuses on urgent care when daytime practices are closed, with in-clinic emergency appointments and remote support options through the wider service, including live chat and video consults. Recent feedback remains broadly positive about reassurance, communication and emergency availability, though some owners still report long waits, high costs and occasional concerns about clinical judgement or administration.
Services
- •Out-of-hours emergency care: Emergency appointments for pets when regular daytime practices are closed, including overnight, weekend and holiday cover. Reviews specifically mention pets being seen on Sundays, Christmas Day and Boxing Day.
- •Remote advice and support: The wider Vets Now service includes live chat and video consults, and reviews also mention phone guidance and booking support. One recent example involved a call about a dog that had eaten a raisin scone in the evening, followed by a same-evening visit.
- •In-clinic assessment and treatment planning: Owners describe history-taking, examination, treatment recommendations and discussion of likely costs during emergency visits.
- •Urgent problems seen in practice: Review examples include sudden swelling, acute pain or mobility changes, breathing concerns, suspected seizure or spinal problems, foreign or toxic ingestion, distress after an incident with another dog, and emergency cat cases.
- •End-of-life care: Euthanasia and cremation arrangements are mentioned in owner feedback.
Pricing
No published pricing information is currently available for this clinic.
People
Ryan and Brodie are both named in client feedback. Reviews also mention a super-friendly receptionist and a veterinary nurse who gave a client and cat a lift home in severe weather, alongside vets described as reassuring, attentive and clear with updates.
Reviews
Google reviews average 4.3 stars from 405 reviews.
- •Many owners describe kind, understanding staff, good communication and regular updates during stressful out-of-hours visits.
- •Several reviews praise the service from the first phone call through to treatment, with pets sometimes seen quickly even at busy times, and positive mentions of weekend and holiday cover.
- •Recent examples include help for a dog that had eaten a raisin scone, a Sunday cat emergency, and prompt reassurance for worried owners.
- •Negative feedback mainly centres on waiting times and cost, with a few owners describing long waits, expensive consultations, and one serious complaint from an owner who felt an emergency neurological problem was dismissed.
